Item will be shipped out within 5days upon receipt of your cleared payment. We can not ship on Sundays and other public holidays.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Return is accepted within 7 days after the buyer’s receiving the item.
If you are not completely satisfied with your purchase, you may return it to us for a prompt exchange or we will refund your payment
Please understand that shipping and handling fee is not refundable. Buyer is responsible for shipping costs incurred shipping products back
If you have any problems, please feel free to contact us through message. we are kind and glad to help you and reply your all questions.
Hope we have a pleasant communication
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is important for Us. We request that you contact us immediately before you give us neutral or negative feedback, so that we can satisfactorily address your concerns.It is impossible to address issues if we do not know about them.
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Dear buyer, the items are fragile, but dont worry about it. What you buy from our store is not only products, but also a guarantee. We will definitely package the item with more care. Everything will be perfect. The chance of being broken on its way to your destination is very slim, almost 1%. If some items are broken, please donot be sad, because we will ship you the replacement. What you need do is to send us pics of broken items. If it is tea tray that is damaged through transportation, you have cooperate with us to report damage to your local Logistics first. It is very easy! Now enjoy yourself in our store. Take them home!!
Welcome to our store! Hello, my friends. My name is Kili. I am glad to meet you. I am so happy that you finally find our store. Please take a minute to look at products of our store. I hope that you could find Chinese tea set that belongs to you. Take them home, haha. Leave your footprint here, and you will be lucky all the time. Bring Chinese mysterious feeling from here, and you will be happy all the time. You could ask me any question you dont understand about China or Chinese tea set. I will answer every question patiently. I do hope this store will bring more surprise for you. May you happiness every day!
Please feel free to contact me if you have any inquiry or need any help.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|