1. Q: Hi, my payment has been confirmed. When are you shipping?
A: Hello Dear, we will ship your order within 48hours after we received your payment.
2.Q: How long was the delivery time to my country?
A: Hello Dear, For the item with free shipping we will use China Post Air Mail, and the delivery time for Russia,Asia countries,East European, Canada, Australia, and so on is 13-45days, for Brazil, South America countries is about 30-55days, and if you donâ€™t received your package within 60days, please let us know. We will do our best to make you satisfied.
3. Q: If I donâ€™t receive my package, could I get my refund?
A: Hello dear, If you have contacted with your local post office, and still not received your package within the delivery time, please feel free to contact us, we will give you the refund.
4. Q: Is there any tracking number of my item?
A: Hello Dear, Yes, we will tell you the tracking number when we ship your order, and you could view the shipment status on the corresponding website.
5. Q: I am a reseller, I would like to enquire, if I want to buy 200 pcs with printed my logo. I want to What is the best price you can give me?
A:Hello dear, We accept drop shipping and wholesale, Bulk and Retail, we provide printing and embroidering service, please just contact us leave us messages, we will give you the best quotation.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|